Sahdiya MammoottyAug. 9, 2019
A CRM is very important in business. As we know that, in this era we are competing with each other. Hence to get a market or clients are difficult. To attract clients, every business industry are doing to make a perfect advertising to attract customers. So managing customer is one of the key points in business. Now let us have a detailed look on what is CRM and Odoo CRM Features.
Implementing a customer relationship management (CRM) solution might involve significant time and expense. However, there are many potential benefits for CRM.
A major advantage can be the development of better relations with your existing customers, which can lead to:
This can prompt to better marketing of your products or services by focusing on:
Ultimately this could lead to:
For managing clients details in a convenient manner and also avoid complication we uses CRM software's. Plenty varieties of CRM softwares are available. As a result, these software tools are used to treat clients. Installing such tools completely helping to manage customers in business.
An open source CRM software's uses open source code, where source codes are available in public over the internet. Just we have modified and altered according to our requirements.
An odoo CRM is the combination of 8+ applications and modules. To make an efficient CRM system you have to install these applications.
The application/plugins are;
CRM is incomplete with sales module in ODOO. Therefore, the combo of Sales module and CRM gives a better management of customer.CRM label is designed in kanban view. Hence ,viewing pipeline template, we can easily understand the workflow of client quotations,order, priority, etc….
Moreover, in the Dashboard we can see directly make a quotations to customers, pipeline analysis etc…
With Odoo Live Chat, you can build a direct contact with your website visitors. An easy dialog box will be available on their screen and will allow them to get in touch with one of your sales representatives. Thus, you can easily turn prospects into potential business opportunities. You will also be able to provide assistance to your customers. Overall, this is the perfect tool to improve customer satisfaction.
CRM gamification, Which motivate employers to dedicate their work into it.
Leads to Task, Which module lead to task and a count lead assigned to project.
Contact form, Main features are;
Firstly, >send contact form info to your email.
Secondly, >Dynamic sender/receiver email, email template.
Additionally, CRM resellers, The online partners dedicated to the sale and support of the customer relationship management (CRM) in Open ERP or ODOO CRM. These value-added re-sellers often add additional services or features to the platform based on the client's needs.
Opportunity to quotation, direct make quotation with customers..
In addition to this, we explain you about CRM and Sales Channels with Odoo 11. In short, we hope you understood about Customer Relationship Management and Odoo CRM features very well.