Company Name: Clostre Design
Business Industry: Property Verification
Country: India
About Clostre Design
Clostre design is responsible for performing property verification as part of the loan application process for a bank. The traditional process involved manual data entry and extensive coordination between various parties. It required verifying the validity of property details and confirming the accuracy of the property value for collateral purposes.
Challenges
The traditional property assessment process at Clostre Company faced several inefficiencies and key challenges:
- Manual Data Entry: Customer and property details were manually entered, leading to frequent errors and delays.
- Extensive Paperwork: Every stage of the process relied heavily on physical documentation, increasing the risk of mistakes and slowing down operations.
- Lack of Workflow Transparency: Employees and stakeholders found it difficult to track the progress of estimations, approvals, and assignments.
- Slow Report Generation and Review: Generating and reviewing property verification reports was slow and cumbersome, causing additional delays.
- Manual Approval Process: Report approvals were handled manually by company heads, which often resulted in miscommunication and unnecessary delays.
- Inefficient Task Monitoring: There was no effective mechanism to monitor employee assignments or track status updates, leading to bottlenecks and reduced productivity.
- Poor Status Tracking: Report status updates were not systematically tracked, causing confusion and inefficiencies in customer interactions.
Solution
To overcome these challenges, Clostre Company partnered with Technaureus to implement a mobile application and admin panel that automated and streamlined the property verification workflow. Technaureus designed and delivered a robust solution with the following features:
- A centralized interface for managing customer details, property information, and employee assignments.
- An integrated approval mechanism for report reviews before submission to the bank.
- Employee self-assignment of verification tasks based on availability and expertise.
- Real-time tracking of tasks and progress to ensure timely completion.
Results
With the expertise of Technaureus, the implementation of the mobile application and admin panel delivered the following benefits:
- Improved Efficiency:
- Automation of data entry, report generation, and status tracking significantly reduced manual errors and accelerated the property verification process.
- Faster Approvals:
- The streamlined approval workflow enabled faster report reviews, reduced waiting times, and improved visibility into the status of reports.
- Enhanced Transparency:
- Admins and employees gained real-time visibility into task progress, ensuring that no assignments were overlooked.
- Better Workflow Management:
- The app’s employee assignment and tracking features facilitated better resource management, allowing tasks to be prioritized and resources to be efficiently allocated.
- Accurate Data Handling:
- Direct data capture through the app minimized the risk of human error, leading to more precise property estimations.
- Employee Self-Assignment and Tracking:
- Employees could self-assign leads using the mobile app, enabling greater ownership of tasks and improved schedule management.
- Streamlined Property Verification Management:
- The app enabled employees to easily input and manage customer and property details using digital forms. This eliminated manual paperwork, ensured accurate data entry, and provided an electronic record for each property.
Conclusion
With the support of Technaureus, Clostre Company successfully transformed its property verification process. The new solution improved operational efficiency, reduced errors, enhanced transparency, and empowered employees to manage their tasks more effectively. This streamlined approach allowed the company to provide faster and more reliable property verification services to the bank.
